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Yes - Augmentt proves to be a game-changer in the realm of SaaS security management, specifically tailored for MSPs. The platform is ingeniously designed to audit, protect, and detect threats in the M365 environment efficiently. Its user-friendly interface and robust features enable MSPs to enhance security protocols and respond to issues swiftly, thus expediting ticket resolution. The proactive audit capabilities are comprehensive, ensuring that no stone is left unturned in the quest for optimal security. In a world where cybersecurity is paramount, Augmentt stands as a sentinel, empowering MSPs to champion the security needs of their clients with confidence and precision.
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The best part about Engage is the fact that I can limit, very easily, I might add, controls that allow techs just the right amount of security to assist with user issues. It's simple to use and one of the most intuitive SaaS products I've used. Anyone can fire up this tool and become productive very quickly.
Engage makes it easy to handle password resets, force application logouts, and more. As I previously mentioned, it allows for Augmentt permissions to be set within the application and no permission into Azure AD whatsoever. Helps minimize the who has permissions into a customer's Azure AD environment.
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Augmentt is a large product with lots of features. One of my favorite features is the reporting for ShadowIT. I can see when a user signs up for a product or service online using their company email address. Then I can address it quickly.
I use Augment for finding gaps in security, ShadowIT reporting, seeing Security posture at a glance. I also like the MFA status page with the ability to address it.