One of the biggest pros of SaaS is also one of its biggest cons: it’s easy to buy.
Most of the time, all you need to do is handover your credit details and set a password.
SaaS vendors like to spin it as a benefit–your staff have the autonomy to use the best apps for their roles and can be up and running in a matter of minutes.
The problem is that this self-serve sign-up creates a host of headaches. Here are just a few issues:
We’re not saying that SaaS isn’t an excellent solution for SMEs–but our experience has shown us that software ecosystems can become bloated and expensive messes quickly.
That’s where SaaS management platforms come into play. They effectively allow you to have your cake and eat it too. You can take advantage of all of the benefits of SaaS products without worrying about the downsides.
That’s the 1,000-foot view of the benefit of SaaS management platforms. Let’s dive a little deeper.
What Is a SaaS Management Platform?
SaaS management platform (SMPs) allows IT operations administrators to manage the day-to-day operations for Microsoft Office 365, Google G Suite, and other frequently used SaaS applications.
SMPs allow IT administrators to manage application policies, take corrective action, track application usage, and automate IT administrative tasks.
Put simply; a SaaS management platform helps companies understand which SaaS applications are being used, how they’re being used, and who has access to them.
What Are the Benefits of SaaS Management Platforms?
Here are three significant benefits associated with SaaS management platforms.
1. Reduce Costs
Companies are committing more budget to SaaS each year. Organizations now have dozens or even hundreds of cloud tools in their SaaS stack.
No one’s disputing the benefits of SaaS. However, SaaS spending quickly becomes a compounding issue that is often overlooked. Up to 30% of companies’ annual SaaS spend is wasted.
For a typical 800-person U.S. company, this translates to more than $4M lost in a year. That’s where a SaaS management platform comes into play.
Let’s say you have dormant subscriptions still being paid for every month or even on an annual basis with no usage. A SaaS management platform can help you identify this–and if you ask around the company and nobody claims it–cut the expense.
2. Keep Your Organization Secure
It’s no surprise then that with near-universal SaaS adoption, SaaS security issues have increased too. As mentioned above, SaaS products are relatively straightforward to deploy, and therefore individual business units within a company can often procure them without oversight from IT or security teams.
According to one study conducted by Frost & Sullivan and sponsored by McAfee, more than 80% of respondents use non-approved SaaS applications in their jobs.
Control over security isn’t possible if you don’t even know what apps to audit and monitor. SaaS management platforms instantly notify you of all new corporate SaaS apps in your ecosystem. You can vet these apps and terminate access when they don’t pass security and compliance standards.
3. Maintain Compliance
Compliance is another issue. Regulations like GDPR and CCPA have strict data protection provisions. As third-party data processors, SaaS apps have to abide by these provisions. If your employees use a non-compliant app, they could compromise your organization’s compliance, i.e., if the data controller doesn’t know about this data, then it is not meeting its GDPR obligations.
How can a business honor a customer request to delete all its data if it is unaware that one of its Account Managers has a copy of his file on his Google Drive? This is especially true for regulated businesses, where the use of shadow IT can lead to hefty fines for violating compliance requirements.
Once again, control over security isn’t possible if you don’t even know what apps to audit and monitor.
The Wrap on SaaS Management Platform Benefits
Companies use progressively more apps to get their work done. Nearly all of our clients have several hundred SaaS products. While these products come with a host of benefits, you can quickly minimize the downsides with a SaaS management platform like Augmentt.
If you’re interested in learning more, get in touch with us here.