The relationship between MSPs and Vendors is a two-way street, and one that Michelle Ragusa-McBain has played on both sides of. In this episode, Michelle will share some of the essential elements crucial for fostering a thriving partnership. We’ll explore the art collaboration, trust-building strategies, and share vision alignment.

Learn the key things MSPs should look for when partnering with a vendor, and what some red flags look like. We’ll also cover what the best MSPs do to maximize their partnerships with vendors, forge lasting alliances and drive growth.

As Head of Community & Strategic Partnerships at Augmentt, George’s role is to oversee many different aspects of Augmentt’s programs including Community, Events, Distributors, Vendor Partnerships and Strategic Alliances, all with the goal of helping our partners grow. George is a cybersecurity specialist who is instrumental in enhancing Augmentt’s corporate development.

As the Global Channel Chief, Ragusa-McBain will be responsible for driving the channel ecosystem, enabling partners to grow and profit from the outside-in shift to cybersecurity. With more than 18 years of partner experience, Michelle has successfully led, developed, managed, and grown channel ecosystems at Cisco, Office Depot | CompuCom, and JS Group. She has led managed services, subscription/consumption models, distribution, and alliances programs. She and her teams have been recognized with numerous channel awards, and she has served on multiple boards and communities driving DE&I initiatives and developing the next generation of channel talent.

Didn’t see Augmenttors Episode 5? Find it here:
Augmenttors Episode 5: Soft Skills Pay Bills. Why Training & Customer Success Should be Your #1 Focus